Admissions

Step One: Contact Us

The road to recovery begins by contacting one of our trained intake coordinators. Many of our representatives are in recovery themselves, so they understand what you’re going through and the courage it takes to ask for help.  Your conversation is kept completely confidential (unless you are at risk of harming yourself or others).

What to Expect When You Call

When you call, the coordinator will answer any questions you may have and perform a simple addiction pre-assessment to determine your eligibility. They may ask about your:

• Current living situation
• History of substance abuse
• Medical history
• Family history of addiction
• Willingness to travel for treatment
• Health insurance policy

Your answers will help the intake coordinator better understand your individual needs and match you with a program that best suits your life situation.

Step Two: Insurance Verification

Concerns about paying for drug rehab can cause people who need treatment to avoid attending a rehab program. However, the costs of supporting an addiction, including the costs to your relationships, lifestyle and short and long-term health, far outweigh the costs of treatment.

In many cases, health insurance can significantly offset the costs of drug rehab. Your representative will ask about your insurance policy and help you verify whether your insurance will help pay for your treatment. The Recovery Village Cherry Hill at Cooper accepts most major insurance providers, with the exception of Medicare or Medicaid. If you do not have insurance, your representative can also discuss private pay programs or other options that will allow you to attend rehab.

Step Three: Determine Level of Care

Many times, treatment begins with a medical detox followed by inpatient care at a residential treatment facility, but your treatment plan at The Recovery Village Cherry Hill at Cooper will be created and adjusted to suit your specific needs in recovery.

After intensive treatment, clients typically step down to less intensive programs like outpatient treatment and aftercare, which help facilitate a lifelong recovery process. Our levels of care help people get the help they need and then transition back into daily life, where they can feel confident in their sobriety and ability to cope with stressors in healthier ways.

Step Four: Set an Admission Date

After your representative completes the pre-assessment and verifies your insurance, they will help you decide the best date and time to arrive at The Recovery Village Cherry Hill at Cooper.

Your admission date depends on a few factors, but some clients begin treatment as soon as a few hours after speaking with their representative. Others may wait a few days to begin treatment. We offer 24/7 admissions support and can even help you with making travel arrangements.

Once You Arrive at the Facility

When you arrive at The Recovery Village Cherry Hill at Cooper, our staff will perform a comprehensive intake assessment of your physical and mental health to help create your substance abuse treatment plan. Your intake assessment may include:

• Drug and alcohol screenings
• Physical exams
• Co-occurring disorders evaluations
• Medical assessments
• Risk assessments
• Social assessments

With the information gathered from your intake assessment, you will be placed in a treatment program that best suits your recovery needs.

Important Notice Regarding COVID-19:
We are closely monitoring all developments associated with Coronavirus (COVID-19) and are taking proactive steps to ensure the health and safety of all patients, employees and the communities we serve. This means some off-site activities or other programming have been postponed or moved to telehealth offerings. Your cooperation during this time is greatly appreciated.

Quarantine Policy: 
Admitting patients will be tested for COVID-19 at the facility, prior to admission. Patients will be admitted only if their test is negative. Upon admissions, patients will be required to Quarantine for 48 hours and will be retested for COVID-19 prior to ending their quarantine. In most cases, Quarantine involves being housed in a private room with access to all of the appropriate services and personnel for their level of care. Staff will be available to you throughout the quarantine time. Meals, snacks and medications will be delivered to your room In some cases, Quarantine will take place in a shared room with one or more additional patients who have admitted to the facility on or around the same date, who have also tested negative for COVID-19 prior to admission. Our Quarantine Policy is designed to help aid in the prevention of spread of COVID-19 that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.

What to Expect During and After Rehab

Though specific treatment plans and levels of care vary depending on your needs, having an idea of what to expect before and after rehab can make you feel more comfortable starting the process.

While in inpatient treatment, most clients follow similar schedules each day. A daily schedule in rehab might include:

• Set bedtimes and wake-up times
• Scheduled meal times
• Medical treatments with doctors
• Mental health counseling
• Group therapy sessions
• Weekly Recovery Compass check-ins with clinicians
• Recreational activities and other amenities, as medically appropriate

As treatment continues, many clients transition to less intensive programs, such as outpatient treatment. These programs allow clients to begin returning to their daily lives while still having the support of medical professionals.

Each one of our patients is given tailored aftercare plans and resources that help aid them throughout their lifelong recovery. These resources can range from follow-up appointments, information about local support groups, maintenance medication, therapy and more. One of our alumni coordinators will reach out to welcome you to our alumni network and will be another dedicated resource for you as you continue your recovery journey.

Your Privacy Is Our Top Priority

The Recovery Village Cherry Hill at Cooper believes confidentiality is important. Upon your arrival at our facility, you will fill out forms that only allow us to discuss important information with the people you designate. In addition, no information will be disclosed to any party without your written, documented consent.

If you or a loved one are ready to begin the journey toward a substance-free life, The Recovery Village Cherry Hill at Cooper is here to help. Contact one of our helpful representatives today to learn more about our treatment programs and find a plan that works well for your specific needs and situation.