Our Admissions Process

Our admissions team is available 24/7 to help you begin your recovery journey. Give us a call or fill out our admissions form to get started. Same-day admission is available.

Quick & Easy Admissions

The first step is easy – all you need to do is call.

Our Recovery Advocates are available to answer any inquiries about treatment and perform a pre-assessment to determine your eligibility. They may ask about your current living situation, substance use history, medical history, family history of addiction, and health insurance plan. 

Once your insurance is verified, we’ll advise a treatment plan customized to your situation and recovery needs.

We will help you decide an admission date and make travel arrangements if necessary.

The process

Step One: Call Us

Step Two: Insurance

Step Three: Assessment

Step Four: Admission

Want to start your admission online?

Use our online insurance verification & pre-assessment form to get started.

Once You Arrive at the Facility

When you arrive at The Recovery Village Cherry Hill at Cooper, our committed staff will perform a comprehensive evaluation of your physical and mental health to help create your treatment plan. Your intake assessment may include:

  • Drug and alcohol screenings
  • Physical exams
  • Evaluations for co-occurring disorders

  • Medical assessments

  • Risk assessments

  • COVID-19 test for your safety

Our Pre-Assessment

Our pre-assessment questionnaire is used to determine if our facility and treatment program is the right fit for you. This video goes into further detail on what you can expect when you call our admissions team including what questions we will ask during your pre-assessment.

Our Recovery Advocates are Here for You

Our Recovery Advocates are standing by 24/7 to answer any questions you have regarding treatment, insurance, admissions, and more.

Do You Accept Walk-ins?

Although we highly recommend scheduling your admission in advance to avoid extended wait times, The Recovery Village Cherry Hill at Cooper accepts walk-in patients for our highest levels of substance abuse treatment between 9:00 a.m. and 5:00 p.m. Walking in does not guarantee admission to care. 

Your Privacy Is Our Priority

All admissions calls are confidential. At The Recovery Village Cherry Hill at Cooper, you will fill out documents that only permit us to discuss essential information with the people you delegate per HIPAA guidelines. Additionally, no information will be disclosed to anyone without your written, documented permission.

Your Recovery Begins Here

Whether you or a loved one is struggling with addiction. Give us a call today to take the first step.