Multiplan is in-network for substance use treatment at The Recovery Village Cherry Hill at Cooper. If your health plan uses this network, it may cover care here. Check your benefits and the plan’s medical necessity rules. Ask about prior authorization too. This is approval that some plans need before care starts.
Article at a Glance:
- Multiplan provides network services used by health plans.
- The contract at this location covers substance use care.
- A network name does not explain all of your benefits.
- Detox and later care need a review under your plan.
- You can begin that review by phone or with an online form.
Look at your insurance card for the plan and network names. Those details help a Recovery Advocate check how the contract applies. You can also ask what you need to know about the type of care you have in mind.
What does Multiplan do?
Multiplan works with health plans through provider networks. These networks include providers with contracts for care. The health plan has rules that affect payment for treatment. If the network name is in your paperwork, check how your plan uses it. Review the terms of your policy as well.
Will your benefits apply to rehab?
The Multiplan contract here is for substance use treatment. Ask if your policy uses that contract for the care you need. Your plan may set different terms for each service. That can be true even when all the care is at one location.
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Medical necessity is the plan’s check that a service is needed for your health. Ask if that check or prior approval is required for the care you want to start. Find out who handles the next step. You can learn more about benefit checks on the insurance page.
Care options and plan limits
Care here includes medical detox, intensive inpatient treatment and residential treatment. Ask the advocate about coverage for the service being proposed. Check each level against your health plan’s terms.
You can also discuss partial hospitalization (PHP) with on-site housing. The facility has intensive outpatient (IOP) services in person or by telehealth. It has aftercare as well. If your care changes, ask which benefits apply next. Check whether the plan needs to approve that care too.
Questions for a Recovery Advocate
Have your member details ready. Explain which service you want to check. Ask if the network applies here and what limits your plan sets on care. If a benefit term is unclear, ask what it means for you. The online form below is another way to start checking your insurance.
Find the Cherry Hill facility
For a visit, use this address: 761 Cuthbert Blvd, Cherry Hill, NJ 08002. Care here is for adults age 18 and up. The facility has Joint Commission accreditation. You may walk in at any hour, seven days a week. You can call first to ask about insurance.
Speak with a Recovery Advocate about your Multiplan network benefits at (856) 890-9449, or verify your insurance online with the plan details you have.
