A plan that uses First Health may help pay for substance use care at The Recovery Village Cherry Hill at Cooper. The facility has an in-network contract with First Health for this treatment. Your plan’s benefits and medical necessity rules apply. It may also need prior authorization, or approval before care begins.
Article at a Glance:
- First Health is a provider network that health plans can use.
- This facility’s First Health contract is for substance use treatment.
- Your plan decides which services qualify for coverage.
- A review can check whether you need approval for care.
- Recovery Advocates help you understand the benefit check.
The network name is one part of your coverage details. Your card may also name the company that manages your plan. Share both names when you call. This helps the advocate check which rules apply to you.
How does First Health fit into a plan?
First Health connects health plans with a network of care providers. A network is a group of providers with contracts for care. The network name alone does not tell you what your policy covers. Your health plan sets the benefit terms. These include covered services and rules for approval.
Checking coverage at Cherry Hill
Ask a Recovery Advocate how your plan uses the First Health contract here. Focus the check on the substance use care you need. The advocate can review both network access and the benefits in your policy.
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Plans may check whether care meets their rules for a health need. This is the medical necessity review. They may also ask to approve care before it starts. Ask when approval is needed. Find out if a change in your care would call for another review.
Treatment services to discuss
Services here include medical detox, intensive inpatient care and residential care. Read about inpatient rehab as you prepare questions about these options. Ask if your plan covers the level of care proposed for you.
Partial hospitalization (PHP) with on-site housing is also available. You can use intensive outpatient (IOP) care in person or by telehealth. Aftercare is another service here. Have the advocate check each service you need. Ask about any rules for the form of care you will use.
Start a benefit check
Gather your member card and the plan details you have. Tell the Recovery Advocate that First Health appears in your plan details. Ask what the plan may pay for. Check which steps need to happen before you come in. The insurance information page can help you prepare for that talk.
Where to come for care
The address for your visit is 761 Cuthbert Blvd, Cherry Hill, NJ 08002. This Joint Commission accredited facility serves adults 18 and older. Walk-ins are accepted 24/7. You can also speak with an advocate about coverage before you arrive.
For help checking a plan that uses First Health, reach a Recovery Advocate at (856) 890-9449 or verify your insurance online to begin a benefit review.